The Granville Theatre Access Scheme

At The Granville Theatre, we are dedicated to making sure every guest has a spectacular experience. As we move into this exciting new chapter with our own box office, we are proud to introduce the Granville Theatre Access Membership Scheme. This is a tiered process designed to ensure every guest receives the right support while staying fully in line with the Equality Act 2010.

Under this new scheme, paying visitors who require an essential carer to accompany them in order to visit our theatre are eligible to bring one essential carer at a discounted rate. To ensure this process is fair and consistent, we require written evidence dated within the last 12 months.

    • Personal Independence Payment (PIP) letter

    • Disability Living Allowance (DLA) letter

    • Armed Forces Independence Payment (AFIP) letter

    • Attendance Allowance (AA) letter

    • Adult / Child Disability Payment (ADP / CDP) letter

    • Photographic staff identification card from a registered nursing or residential care home

    • Confirmation of a requirement for an essential carer by a medical professional on NHS headed paper

    • Access Card (which must show on the front that the person requires a carer)

    • Severely sight impaired or sight impaired registration confirmation

    • CEA Card

    • Blue Badge

  • Who is Tier 1 for? This tier is dedicated to patrons with significant access requirements who require an essential carer to attend a performance. This includes:

    • Individuals who are blind or severely sight impaired.

    • Wheelchair Users

    • Those who are profoundly deaf or use British Sign Language (BSL) as their primary communication.

    • Patrons with significant physical or mental impairments that necessitate constant support.

    The Benefit: Paying visitors in Tier 1 are eligible to bring one essential carer (aged 18+) free of charge.

  • Who is Tier 2 for? This tier is dedicated to patrons with access needs who require a companion to assist their visit. This includes, but is not limited to:

    • Neurodivergent individuals (including ADHD and Autism).

    • Patrons with anxiety or sensory processing disorders.

    • Those with moderate physical or mental health conditions that impact their theatre experience.

    The Benefit: Paying visitors in Tier 2 are eligible to receive 15% off a companion ticket to assist them during their visit.