Getting Here
The Granville Theatre
Victoria Parade
Ramsgate
Kent
CT11 8DGThere is free on road parking in the roads adjacent to theatre all within a short walking distance. There is also a pay to park car park down the hill on Marina Road. Please kindly park responsibly and be aware that we are situated in a residential area, and would appreciate noise being kept to a minimum when exiting the theatre.
Our venue is located in the heart of Ramsgate, overlooking the English Channel.
Tickets & Booking
How do I book tickets?
The best way to book tickets is via our website: Book Tickets
However, you can also book tickets by calling our Box Office team on: 03330 096 697
What concessions or discounts are available?
Concessions and discounts vary per production, so concession prices are dependant on the show’s production company.
How do I get my tickets?
We are committed to proving sustainable ticketing options so therefore we only provide e-tickets. Upon booking your tickets, we will then send you an e-ticket.
You do not need to print out your e-tickets or collect them at Box Office when you arrive, you can simply show them on your phone.
If you do not have a smartphone you can print them if you wish but this is not necessary.
Can I get a refund on my tickets?
We do not offer refunds unless a show is cancelled.
Are there age limits to your shows?
If there is a minimum age recommendation for a show, then it will be listed on the show page.
Can I bring my baby?
Dependant on the nature of the show, children under 3 can go free if sat on a parent’s lap.
If the show is a children’s specific show, tickets may be required for all children.
Children aged 3 and over require their own seat.
We do ask that parents are mindful of bringing young children to a show and to remove the child from the performance if they are being disruptive.
Our Policies
Staff and volunteers are here to give you a wonderful experience at the theatre so we ask that you provide them with the same with courtesy and kindness. We will not tolerate any aggressive or abusive behaviour toward our staff, audiences or visiting artists.
Audience members are not permitted to bring alcohol onto our premises and we reserve the right to undertake bag searches to enforce this.
Should a visitor behave in a way that we feel is unacceptable, abusive or disruptive, we reserve the right to immediately eject them from our premises and/or ban them from making any future visits.
Any complaints, hire and general enquiries must be sent through the form on our website which you can access here.
Accessibility
Wheelchair access/assistance
2 permanent wheelchair positions, each with a carers seat, are available at ground level.
Our accessible toilets are located in the top lobby by the box office.
If you have any additional access needs, including assistance with evacuation, please contact our theatre team on admin@thegranvilletheatre.com
Assistance dogs
Assistance dogs are welcome in the building but we kindly ask that you notify us prior to booking your seats if you wish to bring your assistance dog into the auditorium during a performance so that we can adequately support this.