Contact us.
General Enquires
admin@thegranvilletheatre.com
01843 594510
The Granville Theatre
Victoria Parade, Ramsgate, CT11 8EB
Complaints Procedure.
At The Granville Theatre, we strive to provide exceptional service to all our patrons. However, we understand that sometimes issues may arise, and we are committed to addressing them promptly and effectively.
If you have a complaint, please email us at admin@thegranvilletheatre.com. We kindly request that you provide as much detail as possible regarding the nature of your complaint, including relevant dates, times, and any individuals involved. This will help us investigate and address your concerns thoroughly.
Please note that we aim to respond to all complaints within 14 working days of receipt. However, in cases where complex investigations are required, the resolution timeframe may be extended.